Job Description

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Lead Scrum Master/RTE in Charlotte, NC (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 24+ Months + extensions/potential for conversion

Required Skills & Experience

• 5+ years of Agile Scrum Master experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of hands-on experience with Jira and Confluence, including backlog management, dashboards, delivery metrics, and reporting.
• 5+ years of experience supporting end to end delivery, including planning, execution, release coordination, and post release validation.

Desired Skills

• Scrum Master certification (CSM, PSM, or equivalent).
• Proven ability to manage delivery risk, dependencies, and stakeholder expectations in fast paced environments.
• 5+ years facilitating Agile delivery using Scrum and Kanban in complex, cross functional environments.
• Experience owning delivery forecasts and release plans, not just facilitating team ceremonies.
• Strong understanding of Software Development Lifecycle (SDLC) and release management practices.
• Experience in Banking or Financial Services.
• Proven familiarity with regulated or risk sensitive environments.
• Ability to operate effectively amid ambiguity, competing priorities, and delivery pressure.
• Excellent communication, facilitation, and servant leadership skills.
• Demonstrated strength in problem solving, conflict resolution, and decision making.

What You Will Be Doing

• Own delivery readiness and execution discipline by ensuring backlog items entering sprints are fully prioritized, refined, dependency cleared, and technically viable.
• Lead sprint, release, and near-term planning (30/60/90-day horizons) using capacity, historical performance, and risk signals to establish credible commitments.
• Facilitate Agile ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives) with a focus on flow, predictability, and delivery outcomes, not just process adherence.
• Coordinate end to end release readiness and execution, ensuring testing, validation, approvals, and deployment activities are planned, visible, and completed without last minute escalation.
• Track and interpret delivery metrics (velocity stability, predictability, churn, cycle time) and use insights to proactively address delivery risk and performance gaps.
• Actively manage risks, dependencies, and impediments, maintaining transparency and escalating issues early to prevent late cycle delivery failures.
• Ensure alignment with SDLC, risk, security, and governance requirements, embedding compliance into delivery routines rather than treating it as a downstream activity.
• Partner with Product Owners and stakeholders to align scope, sequencing, and priorities with delivery capacity and release timelines.
• Drive continuous improvement by identifying opportunities to reduce manual effort, improve flow efficiency, and strengthen delivery and release practices.
• Provide release support coverage as needed, including participation in planned release activities and limited on call support to ensure stable deployments and rapid issue triage.
• Serve as a change agent and servant leader, fostering a culture of accountability, trust, and outcome driven execution across teams.

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