Telephone Operator Job at UPMC, Cumberland, MD

  • UPMC
  • Cumberland, MD

Job Description

UPMC Western Maryland Telecommunication is looking for a full time Telephone Operator! This role will work mostly evening shifts, including rotating weekend and holiday shifts. This would be a great position for someone with a customer service background and some experience working with computers. Prior secretarial work or call center experience is a big plus! Under direct supervision, serves as the main point of contact with the public and with all hospital departments in routine as well as emergency situations. Responsibilities: May train new operators. May be required to do system data entry on request. Provide service to multiple answering service clients utilizing individualized protocols. Process appropriate emergency code or STAT page. Initiate voice pages when required. Provide Physician on call information to requesting individuals. Use required phrasing at all times when answering telephone calls. Provide dialing instructions to patients when requested. Answer multiple lines while maintaining good customer service. Determine callers requirements (extension desired, information requested, etc.) and transfer call. Provide status report on any page in progress to the individual requesting the page. #J-18808-Ljbffr

Job Tags

Full time, Work at office, Rotating shift

Similar Jobs

Canton High School

Food Service Worker - CIS Part Time Job at Canton High School

Food Service Worker Canton Intermediate School Part Time 4 hrs per day 10:00am - 2:00pm Commencing with the 2026-2027 school year Canton High School

TJX Companies

Merchandise Associate Job at TJX Companies

 ...collaboration, and prioritizes your development. Whether youre working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, youll find abundant opportunities to learn, thrive, and make an... 

MGH Institute of Health Professions

Occupational Therapy Aide Job at MGH Institute of Health Professions

 ...Occupational Therapy AideMassachusetts General Hospital Occupational Therapy Department is seeking a full-time aide for the outpatient occupational therapy and physical therapy department located on the hospital's main campus. This position provides an excellent learning... 

Orion Placement

Real Estate Paralegal & Title Company Manager Job at Orion Placement

 ...This Is a Great Opportunity Take ownership of sophisticated commercial real estate transactions while playing a key role in title company operations. Join an established, respected law firm where your experience and judgment will have a visible impact. Work directly... 

Keurig Dr Pepper

Part Time Merchandiser Stocker (HAYWARD) Job at Keurig Dr Pepper

 ...surrounding areas Hiring Immediately The Merchandiser is responsible for providing high-quality merchandising support for Keurig Dr Pepperbrands like 7UP, Snapple, Core, Bai and other fan favorites to retail stores within the assigned territory. About the...