Job Description

Victim Advocate Intern

Salary Range: $0.00 - $0.00

The Hialeah Police Department Victim Advocate Unit employs one intern per college semester. The Victim Advocate Intern will assist the victim advocate unit with office duties such as filing, faxing, creating notes, emailing information, mailing informational material, etc. Additionally, the intern will build communication skills by contacting victims of crime to inform them of their rights, the criminal justice process and resources available. The intern will gain experience to information on the criminal justice process, victim rights, crisis intervention skills, community resources available to crime victims, safety planning and the victim compensation program. This opportunity best suits students studying criminal justice, social work, psychology and other related fields.

Student's Roles and Responsibility

• Client Support; Provide emotional support to victims in-person or over the phone.
• Accompany victims to court, hospital, or police stations as appropriate.
• Assist with safety planning under supervision.
• Resource Coordination: Help clients access services such as shelter, counseling, legal aid, or financial assistance. Make referrals to community partners or internal resources.
• Documentation & Case Management: Maintain accurate, confidential records of client interactions. Assist in updating case files and inputting data into case management systems.
• Crisis Intervention (If Trained and Permitted): Assist in responding to crisis calls or walk-ins under staff supervision.
• Help connect victims to emergency resources.
• Administrative & Outreach Duties;
• Answer phones and take messages or screen calls.
• Help prepare educational materials or presentations.
• Support outreach efforts and awareness campaigns (e.g., Domestic Violence Awareness Month). Assist with organizing events, trainings, or support groups.

Learning outcomes

• Student's will learn about the criminal justice process
• Student's will learn about social services available in Miami Dade County to victims of crime
• Student's will learn crisis intervention skills
• Student's will learn about the effects of trauma
• Student's will learn best practices and protocols when assisting victims of crime

Additional information

Student's will be mentored by victim advocate with over 10 years of experience in the field. Student's will have to complete a criminal background check (free of cost) by our department before being accepted into the program.

Onsite location

5555 East 8th Avenue, Hialeah, Florida 33013, United States

Time requirements: Part time 10 hours per week. Hours Must be completed Monday- Friday 9AM-4:30PM

The City of Hialeah Human Resources Department is committed to providing employees an exceptional work environment where through hard work, dedication, and equal opportunity for learning and personal development, employees are able to grow, flourish, and make a difference in our community. The Human Resources Department ensures compliance with Federal, State, and local laws, collective bargaining agreements, and City policies, rules and regulations. The City of Hialeah is an equal opportunity employer. There will not be any discrimination or harassment of any kind on account of age, color, race, religion, sexual orientation, national origin, disability, genetic information, marital or familial status, military service or any of the protected categories. The City of Hialeah is a drug and alcohol free employer.

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